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If there is no other published page that contains the same title, then the title was previously used on an archived page. That archived page will need to be purged from the trash bin. The Editorial Lead for your agency has the permissions to purge. This will remove the number in the page URL.
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URL RedirectsAn URL Redirect on another page is using the same path and needs to be deleted or edited. |
If there is no archived page with the same title, then it’s likely another page is using the URL path as a page redirect. While editing a page, in the right column there is a section called URL Redirects. Decide which page should have the page URL without the number, and then open a support ticket to request to remove the redirect. We can also help find the page with the URL redirect.