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Use a How Do I to provide step-wise instruction about how to complete a process or task. 

The subtitles of a How Do I should consist of the major steps or milestones in the process being described. These subtitle should be short. You should use the details field to describe the nuances of each step.

How Do I's can be formatted as accordions, numbered steps or bullet lists. 

  • Accordion: The subtitle of each step is displayed as clickable text (styled as a sub-heading). When the subtitle is clicked on a section is either expanded or collapsed to reveal or hide the details associated with that subtitle.
The expanding and collapsing of the section(s) sometimes remind people of the bellows of the accordion instrument, hence the name. Steps can be styled as ordered (numbered) lists
  • Numbered Steps: Best used for processes that have to be completed sequentially.
Use unordered (bulleted) lists
  • Bullet List: Used for processes where the order of completion doesn't matter.
Another great way use is for complicated transactional processes - use the How Do I content type to explain each step and link off to individual page(s) with the 'related links' field or provide further assistance  with the 'contact' field.
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