Accessibility
Opening anything in a new browser window without letting users know is a violation of the Web Content Accessibility Guidelines (WCAG).
Downloaded PDFs can be made more accessible for people who rely on assistive technologies, such as text-to-speech and screen reader compatibility.
User Experience
Through working closely with government agencies, we’ve observed that PDFs are commonly used as their own content. While creating the content on a webpage delivers the most optimal user experience, some agencies are legally required to provide the information in PDF format.
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