When to Use a Contact
Use a Contact to provide logistical information about a person or role at your agency. Creation of a Contact requires a Role and/or First-Name/Last-Name. This allows for the possibility of creating a generic contact such as "Help Desk" if so desired. The Contact content type also allows you to add:
Multiple phone numbers
Email address
Mailing address
Social media links
Contacts may be categorized by type allowing for auto-generated lists of like Contacts. Further, Contacts may be embedded into various pages on the website to provide users quick access to contact information for the topic at hand. You can even create lists of contacts via the Contact Directory. Editing a Contact will automatically update its references on any lists or pages throughout the site.