When to Use a Webform

You can use online forms to collect questions, feedback, complaints, event registration, requests for documents or photos, and so much more. Nearly any reason that someone might need to get in touch with an agency could be cause for a form.

Aside from data collection, Webforms can help users figure out their next steps or navigate a complex process. Through the power of conditional logic, editors can set up Webforms to gather answers from the user and immediately respond with related information or follow-up prompts. This is one simple way to customize users’ experience, helping them find what they need faster and easier.

• Testing the Form

• Publish a Webform

• Viewing and Exporting Results

• Webform Updates